Shipping Fail: Tracking shows delivered, but your package is missing. Is there any solution?.
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How to track the goods in the package correctly in?
When ordering goods in one of the largest Chinese online stores, every buyer wants the greatest guarantee that the goods will arrive on time. The trading platform makes it possible to observe the movement of orders. Still only know how to track AliExpress packages?
To be able to track the progress of the delivery, you need to make a purchase. Choose a product and pay. After paying the order, confirm. If the money is entered correctly, the countdown starts, which will be handed over to the seller to complete the purchase. It usually takes up to 11 days. A few days before the seller collects the order, the remaining time is used for shipping. Much depends on the seller. Someone composes a package and sends it literally within 1-2 days, and someone can wait until the last package.
After sending the package, the seller will provide a special tracking code through which the purchase can be tracked. You can see the track in the order information. To find it, you need to open the purchase data. In the opened tab, you will find all the delivery details and tracking numbers. The numbers are composed of English letters and numbers. First, two letters are displayed, then nine numbers and two other letters are displayed, which show the country from which the mail was sent. 
This type of code means that the package is sent globally through China Post, and Mc Donald slabs you can trace its entire process from the beginning to the delivery to the customer. The second most popular is the freight of international transportation companies. The delivery time to Russia is relatively short, usually 15-24 days. Product tracking can be used in every step of the shipment. Similarly, the combination of letters and numbers can indicate other less commonly used sending methods. Therefore, Chinese manufacturers are trying to save as much as possible.
The number of digits may vary depending on the sending method.
In this case, checking the entire path of the cargo will be problematic. Basically, this type of tracking only shows the movement of orders within China. When it flies further, the information is no longer displayed. These are the most economical delivery methods, and despite the inconvenience of buyer tracking, the Chinese are still willing to use them.
From the date of shipment, you can start checking the order route in 7-11 days. This can be done directly on the AliExpress market in two ways.
You need to go to your personal account on the tab. There is a button next to each product.
By clicking on it, a page will open with data about the movement of the package.
All detailed information is displayed here, from the purchase receipt to processing at China Post, to delivery to the post office or directly to the customer's address. Record each step-the date, time and location of the product.
You need to go to the account on the tab, select the product of interest, and click on the inscription. The next page will open with ordering and shipping details.
Here, you can immediately familiarize yourself with the movement of packages. But in this block, the information is not always displayed, if it does not exist, you need to click the button, and then the information will be as shown in paragraph 1.
In addition to information about the transportation of goods through the AliExpress online store itself, Chinese sellers often attach information about foreign sites to the tracking code, where you can track the progress of the delivery.
Or hidden links under shipping information.

When talking about China and other foreign cargo tracking sites, it should be pointed out that this service is very inconvenient for Russian users. First, language barriers can interfere. If it is on an English website, you can solve it in some way through online translation or your own knowledge. Without knowing Chinese, it is almost impossible to do this on a Chinese site. Second, as mentioned above, in most cases (when certain types of delivery are selected), mail can only be tracked when in China. Therefore, the efficiency of track inspection through Chinese and other foreign sites is very low.
Save the code to be checked and receive a change notification when the order crosses a specific shipping area.
No need to log in, you can check the tracking number once. You need to copy the track from the tab using the order on and paste it into the search box. The system will find the information, and then a new tab with detailed information will open. Data can be printed. Usually, delivery is not made directly from point to point. Don't worry, every item passed by the package will be marked in the system.
When deciding how to track orders and the websites listed above, you can use some other services. For example, you just need to go to any search engine on and add a query. A large number of stations will be opened, and with the help of these stations, you can also check the route of the goods. They provide services for free.
Basically, these services make it possible to inspect all international goods, both registered and unregistered.
These sites are very convenient, because after registering, you can enter all available tracking codes at the same time and the information will be updated automatically. You can configure to receive notifications via email or. Or, you can enter and check the list. The unique data can be updated slowly every 11-16 days.
In addition to these sites, there is a special plug-in. By installing the plug-in in your browser, you can not only receive all tracking code information with one click, but also access all the possibilities of the platform. Each browser has a separate plug-in version.
A new sizable section appeared, called the Russian Shopping Center. Its core is the store in the store.
Only verified manufacturers that are officially registered as legal entities can display their products here. Without a special check, no seller can place their offer in. Therefore, the level of product quality is very high. Almost all products on display are brand trademarks. A place where only local products are displayed. Guarantee fast returns and save money as a result. After understanding all the complications of tracking the package on the largest trading platform, you can place an order. If all goes well, waiting for the dream purchase will no longer be so exciting, and the buyer knows how his package moves.
But the results are not always so optimistic and optimistic. Not all sellers on AliExpress are honest, and the system does not always work properly. It happens that there is a problem with the tracking code and its verification. And tracking the purchase path becomes problematic.
After passing various system checks, no information about shipment will be available. what is the reason? The seller mixes the numbers together or sends the goods to another track. But at the same time, the order has been sent and will arrive at the delivery location soon. The seller provided a tracking code that did not exist, but at the same time, he still sent the package through another method. Delivery will take a long time, possibly as long as several months. However, it is likely that everything will reach the customer.
The seller didn't send anything at all, just playing for time, hope. In this case, you must wait for the buyer’s protection period to expire (3-5 days before the end of the delivery period), or at least 31 days must pass after the so-called delivery. You can file a dispute, and then AliExpress management will take over the buyer and refund the money.
No information about the shipment was found, but almost two months have passed.

In this case, the first step is to write to the seller, ask your questions, and get answers. That is, information must be recorded. No need to rush to raise a dispute. 
In this case, you can also use any service to verify the tracking number. They can be easily found in any search engine upon request. The track started to be read, but as a result, the packaging got stuck and there was no change or movement for a long time. In this case, the matter is in the customs, post office, etc. work. At this stage, the process cannot be accelerated. You just need to wait. If a long time has passed, just in case, you can contact the seller and inform the seller that you are still waiting for the product.
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